1. I receive the verification code a little bit late on the login page.

Normally it is delivered within 1-minute, but sometimes it may take more than 1-minute due to server response times. No worries, You have 7-minutes to enter your verification code on the login page.

2. I do not receive any e-mail from GoGoDriving.

• Check your spam or junk folder, especially in Hotmail. The first time you find it in the spam/junk folder, mark it as not spam/junk.
• Add info@gogodriving.com and support@gogodriving.com to your contact list.
• If you still have problems then email us at support@gogodriving.com, and provide your phone number.

3. I cannot use right-click or CTRL-C or X.

Loading a webpage or surfing on it takes a time that depends on the device hardware configuration and internet connection speed. Checking the  internet connection and using a better device will solve the problem. It is strongly recommended to use a laptop or a desktop to study online BDE regarding better reading and watching capabilities.

4. I click on the icon to change the voice of speech but it doesn't change the speech.

To change the voice of speech, click on the icon, it will be changed when you pass to the next page. It will be affected by the page change. 

5. I need more support, what should I do?

• For technical and service support, please get in touch with us via the contact form here.
• Or, you may send an e-mail to support@gogodriving.com
• If you have any questions regarding in-car lessons and certification, get in touch with the driving school where you purchased your BDE course.

7. How can I watch the videos in full-screen?

Go to the previous slide, click on the full-screen button at the bottom right, and keep watching in full-screen mode.